Hotel Operations Support Services

More Than Staffing:
Solutions That Support Your Success

At HUB Agency Group, we do more than staffing. With over a decade of hands-on hospitality experience, we understand what it takes to keep hotel operations running smoothly behind the scenes. That’s why we offer a suite of support services in operations, finance, and human resources—so you can stay focused on your guests while we help you streamline the rest.

Whether you manage a single property or multiple locations, our solutions are practical, budget-aware, and built to meet the day-to-day needs of hotel teams.

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Operations Support

Streamline Your Day-to-Day Operations

Strong operations are the foundation of any well-run hotel. We provide tools, programs, and hands-on guidance to keep your property inspection-ready, organized, and efficient.

Services Offered:

  • Preventative Maintenance Programs

    Stay ahead of costly repairs with scheduled equipment and facility checks.

  • Emergency Binder Setup

    Ensure your staff is prepared with up-to-date emergency protocols and documentation.

  • Deep Cleaning Program

    Keep your property in top shape with quarterly or seasonal deep-cleaning support.

  • QA Inspection Prep

    Get support before brand inspections to improve compliance and avoid costly deductions.

  • Monthly Guest Review Monitoring

    We review online feedback to spot trends, address concerns, and suggest action steps.

  • Inventory System Setup

    Organize supplies, track usage, and reduce waste with a system tailored to your team.

Financial Oversight

We help you get visibility into your numbers, reduce operational waste, and make data-backed decisions that support your bottom line.

Services Offered:

Take Control of Your Budget & Spending

  • Monthly Cost-Control Reviews

    Identify high-spend areas and cost-saving opportunities.

  • Financial Statement Reviews

    Review P&L and other financial reports with expert insight.

  • Annual & Capital Budgeting

    Get guidance on yearly planning and major project forecasting.

  • Labor Tracking Reports

    Monitor staffing costs, scheduling trends, and productivity metrics.

Human Resources Support

Support Your Team with Strong HR Practices

Hotel teams work best when supported by clear processes. We help you stay compliant, consistent, and prepared across hiring, training, and discipline.

Services Offered:

  • New Hire & Termination Packages

    Streamline onboarding and offboarding with standardized paperwork and checklists.

  • Incident Reporting Templates

    Document incidents clearly and consistently to stay protected.

  • Disciplinary Action Plans

    Address issues with formal write-up systems and accountability processes.

Let’s Build a Stronger Back Office Together

If you’re looking for hands-on, practical support across operations, finance, or HR—we’re ready to help. We’ve worked in your shoes and know what works in the real world of hospitality.

Staffing is still at the core of what we do. Click here to request housekeeping staff.